Envisage IT - Affordable IT Solutions

 
Terms and Conditions

Terms and Conditions

Please read carefully

Definitions:


The Buyer/Customer

The purchaser of computer components/services from Envisage IT

Conditions:

• Any components purchased through Envisage IT  will carry a manufacturer’s extended warranty period it is the sole responsibility of the buyer to liaise directly with the manufacturer of the product for full details of the warranty agreement should it be found to be faulty.
• All products advertised are subject to availability.
• The Company reserves the right to charge carriage fees to the buyer in the returning / dispatching of goods.
• Envisage IT gives no assurance as to the mutual compatibility of components sold on any single invoice.
• All Prices published by Envisage IT are subject to change without prior notice at the discretion of the Company.
• Envisage IT remains the owner of all goods shipped to the buyer until the Company has been paid in full.
• If any payment due under these conditions is overdue in full or in part the Company may, without prejudice to any of its other rights, recover and / or resell all the goods or any part of them and may enter the buyers premises by it's servants or agents to recover the goods and the buyer shall be liable for all the Company's costs of so doing.
• If any act or proceedings shall be commenced in which the buyers solvency is concerned, all monies under any transaction covered by these Conditions shall become immediately due and payable.
• Envisage IT reserves the right to decline service to any company or consumer.
• Envisage IT does not accept responsibility for the loss of any software or data stored on any system or storage media handed to the Envisage IT for inspection, repair, upgrade or other.
• Envisage IT does not accept responsibility for any failures to the buyer’s components within its possession, unless these have been damaged by Envisage IT.
• Envisage IT reserves the right to levy charges for any of the following services:
i. Inspection of any piece of computer equipment and installation / replacement of either software or hardware.
ii. Diagnosis and testing of any problems encountered with any piece of hardware or software.
iii. Recovery of any hardware or software problems and backup of any data when requested by the customer.
• Envisage IT accepts no responsibility for any consequential loss caused to the buyer for the receiving of faulty goods.
• Envisage IT cannot accept any returned goods found to fall into one or more of the following categories:
i. The goods are in some way physically damaged by the buyer.
ii. The warranty label is found to have been tampered with / torn.
iii. The goods are found not to have been sold to the customer by the Envisage IT.
iv. The goods are outside the 12-month warranty limit.
v. The CPU/memory/GPU or any other part of the system have been over clocked
vi. The goods have been damaged by incorrectly installed components/conflicts with any hardware/software not supplied by Envisage IT.
vii. If any system is returned to us and found faulty due to any of the above factors we reserve the right to charge for replacement items at market cost and labour at £30 per hour, alternatively Envisage IT shall return the goods to the buyer at the buyers cost.
viii. All postage costs are to be paid by the buyer; there are no exceptions to this.
ix. We cannot accept responsibility for none compatibility of items not supplied by Envisage IT.
• Except as may be implied by law where the buyer is dealing as a consumer, in event of any breach of these Conditions by the Company the remedies of the buyer shall be limited to damages which shall in no circumstances exceed the price of the goods and Envisage IT shall under no circumstances be liable for any indirect, incidental or consequential damages.
• Envisage IT takes client confidentially very seriously and will never disclose clients personal information to any parties unless ordered by a court of law.
• By using the services of Envisage IT, you agree to be bound by these Terms and Conditions.
• Envisage IT reserves the right to change the Terms and Conditions at any time.
 
 
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